Terms & Conditions
Customer Care
Welcome to Dynam-Direct, the one-stop-shop for all your model aeroplanes and spares needs in the UK. We take pride in providing high-quality products and exceptional customer service. If you have any queries, you can contact us through our website, email, or phone. We offer a 14 day return policy less 25% restocking fee on all our products. All returns must be returned unused and in the original packaging. For more information, please refer to our Returns & Refunds policy. We accept payments through major credit and debit cards, PayPal, and bank transfers. Please note that offline payments may take longer to process. Thank you for choosing Dynam-Direct!
Privacy & Safety
At Dynam-Direct, we take your privacy and safety seriously. We use secure payment gateways to process your payments and protect your personal information. We only collect data that is necessary to fulfill your orders and improve your shopping experience. We do not share your information with third-party companies unless it is required to fulfill your orders. You have the right to request access to your personal information and ask for it to be deleted or corrected if necessary. For more information, please refer to our Privacy Policy.
Payment Methods
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Credit / Debit Cards
PAYPAL
Bank Transfers
Wholesale Inquiries
Are you a retailer interested in selling our products? At Dynam-Direct, we offer wholesale prices and special discounts for bulk orders. Please contact us through our Wholesale Inquiries form on our website and provide us with your business details and requirements. We will get back to you as soon as possible.